00:00.000: ==================================================================== 00:00.390: Started: 2016/07/13 (Y/M/D) 07:35:41.082 (local) 00:01.139: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:01.669: Command line: ..\w61\glb\IE11-Windows6.1-x86-zh-tw.exe /passive /update-no /closeprograms /no-default /norestart 00:01.888: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:02.028: INFO: Previous version of Internet Explorer: 10.0.9200.17377 00:02.169: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:02.325: INFO: ...and 11.1.0.0... 00:02.403: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:02.496: INFO: iexplore.exe version check success. Install can proceed. 00:02.590: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:02.668: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:02.808: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:02.917: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:03.214: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:03.495: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE15C23.tmp\IE11_x86_zh-TW.cab. 00:03.541: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:03.744: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE15C23.tmp\Spelling_en.msu. 00:03.931: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:04.072: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE15C23.tmp\Hyphenation_en.msu. 00:04.119: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:05.414: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE15C23.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE15C23.tmp\HardwareBlockingList.xml" 00:06.693: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:07.442: INFO: Hardware support check succeeded. Installation will continue. 00:07.488: INFO: Windows 7 operating system detected. 00:07.566: INFO: Service pack major: 1 00:07.598: INFO: Service pack minor: 0 00:07.660: INFO: Service pack name: Service Pack 1 00:08.003: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:08.066: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:08.128: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18869 >= 6.1.7601.17727 (True) 00:08.222: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18847 >= 6.1.7601.17617 (True) 00:08.268: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18847 >= 6.1.7601.17888 (True) 00:08.331: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:08.471: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:08.690: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True) 00:08.752: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18869 >= 6.1.7601.18247 (True) 00:24.165: INFO: Waiting for 0 prerequisite downloads. 00:24.212: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package. 00:24.290: INFO: Waiting for 0 language pack downloads. 00:24.399: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:24.555: INFO: No reboot logic message NrApiStart(0), lParam=0x00201f30 returned 0x00000000. 00:25.834: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:25.912: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:25.974: INFO: Installing with the extracted package. C:\Windows\TEMP\IE15C23.tmp\IE11-neutral.Extracted.cab 00:26.224: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE15C23.tmp\IE11-neutral.Extracted.cab /quiet /norestart 01:33.336: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ] 01:33.336: INFO: Setting registry NOT to check if Internet Explorer is the default browser on first run: SUCCESS. 01:33.414: INFO: Preparing to install IE11_x86_zh-TW.cab using C:\Windows\TEMP\IE15C23.tmp\IE11_x86_zh-TW.cab 01:33.538: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE15C23.tmp\IE11_x86_zh-TW.cab /quiet /norestart 01:54.583: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ] 01:54.677: INFO: Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE15C23.tmp\Spelling_en.msu 01:55.581: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE15C23.tmp\Spelling_en\Windows6.3-KB2849696-x86.cab /quiet /norestart 02:16.345: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ] 02:16.423: INFO: Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE15C23.tmp\Hyphenation_en.msu 02:16.860: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE15C23.tmp\Hyphenation_en\Windows6.3-KB2849697-x86.cab /quiet /norestart 02:30.416: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ] 02:30.510: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000. 02:30.588: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 02:30.791: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 02:30.822: INFO: Verifying that the Internet Explorer Optional Component is enabled. 02:30.884: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 02:31.040: INFO: Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required. 02:31.992: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 03:04.721: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036 03:06.250: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE15C23.tmp 03:08.231: INFO: Unable to remove directory C:\Windows\TEMP\IE15C23.tmp, marking for deletion on reboot. 03:08.262: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.031: Started: 2017/07/06 (Y/M/D) 15:56:02.869 (local) 00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.078: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.093: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.109: INFO: Previous version of Internet Explorer: 10.0.9200.17377 00:00.125: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.156: INFO: ...and 11.1.0.0... 00:00.171: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.187: INFO: iexplore.exe version check success. Install can proceed. 00:00.203: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.218: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.249: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.265: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.390: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.452: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1E57D.tmp\IE11_x86_zh-TW.cab. 00:00.468: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.530: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1E57D.tmp\Spelling_en.msu. 00:00.562: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.624: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1E57D.tmp\Hyphenation_en.msu. 00:00.640: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.496: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.808: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1E57D.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1E57D.tmp\IE11-support\HardwareBlockingList.xml" 00:03.760: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:04.680: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:04.711: INFO: Hardware support check succeeded. Installation will continue. 00:04.742: INFO: Windows 7 operating system detected. 00:04.758: INFO: Service pack major: 1 00:04.774: INFO: Service pack minor: 0 00:04.805: INFO: Service pack name: Service Pack 1 00:04.883: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:04.914: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:04.930: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:04.976: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:05.008: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:05.023: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:05.039: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:05.148: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:05.195: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:40.654: INFO: Waiting for 0 prerequisite downloads. 00:57.424: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:57.455: INFO: Waiting for 0 language pack downloads. 00:57.471: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:57.533: INFO: No reboot logic message NrApiStart(0), lParam=0x00542ab0 returned 0x00000000. 00:58.875: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:58.937: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:58.953: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1E57D.tmp\IE11-neutral.Downloaded.cab 00:59.140: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E57D.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 01:00.138: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 01:00.169: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 01:00.201: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 01:00.232: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 01:00.294: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 01:00.310: INFO: Waiting for Active Setup to complete. 01:00.403: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 01:13.570: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 01:14.350: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 01:15.473: INFO: SQM Upload returned 403 01:15.770: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1E57D.tmp 01:15.894: INFO: Unable to remove directory C:\Windows\TEMP\IE1E57D.tmp, marking for deletion on reboot. 01:15.957: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.062: Started: 2017/07/06 (Y/M/D) 16:01:16.121 (local) 00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.125: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.156: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.203: INFO: Previous version of Internet Explorer: 10.0.9200.17377 00:00.250: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.296: INFO: ...and 11.1.0.0... 00:00.328: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.343: INFO: iexplore.exe version check success. Install can proceed. 00:00.374: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.421: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.468: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.499: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.998: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:01.092: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1AEE4.tmp\IE11_x86_zh-TW.cab. 00:01.108: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.201: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AEE4.tmp\Spelling_en.msu. 00:01.217: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.310: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AEE4.tmp\Hyphenation_en.msu. 00:01.326: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:01.856: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:02.387: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.449: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1AEE4.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AEE4.tmp\IE11-support\HardwareBlockingList.xml" 00:02.699: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:02.730: INFO: Hardware support check succeeded. Installation will continue. 00:02.746: INFO: Windows 7 operating system detected. 00:02.761: INFO: Service pack major: 1 00:02.777: INFO: Service pack minor: 0 00:02.792: INFO: Service pack name: Service Pack 1 00:02.808: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:02.824: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:02.839: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:02.855: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:02.870: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:02.886: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:02.917: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:02.933: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:02.964: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:07.051: INFO: Waiting for 0 prerequisite downloads. 00:07.706: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:07.738: INFO: Waiting for 0 language pack downloads. 00:07.753: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:07.816: INFO: No reboot logic message NrApiStart(0), lParam=0x00252670 returned 0x00000000. 00:08.237: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:08.252: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:08.268: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1AEE4.tmp\IE11-neutral.Downloaded.cab 00:08.299: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AEE4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:08.424: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:08.455: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:08.471: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:08.486: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:08.518: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:08.533: INFO: Waiting for Active Setup to complete. 00:08.611: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:13.993: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 00:14.040: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:14.071: INFO: SQM Upload returned 403 00:19.079: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1AEE4.tmp 00:19.141: INFO: Unable to remove directory C:\Windows\TEMP\IE1AEE4.tmp, marking for deletion on reboot. 00:19.188: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.047: Started: 2017/07/06 (Y/M/D) 16:01:55.641 (local) 00:00.093: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.125: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.156: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.203: INFO: Previous version of Internet Explorer: 10.0.9200.17377 00:00.234: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.281: INFO: ...and 11.1.0.0... 00:00.312: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.343: INFO: iexplore.exe version check success. Install can proceed. 00:00.405: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.499: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.639: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.764: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:01.388: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:01.482: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1498D.tmp\IE11_x86_zh-TW.cab. 00:01.513: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.591: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1498D.tmp\Spelling_en.msu. 00:01.622: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.700: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1498D.tmp\Hyphenation_en.msu. 00:01.731: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.418: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:02.964: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:03.026: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1498D.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1498D.tmp\IE11-support\HardwareBlockingList.xml" 00:03.323: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.354: INFO: Hardware support check succeeded. Installation will continue. 00:03.369: INFO: Windows 7 operating system detected. 00:03.401: INFO: Service pack major: 1 00:03.416: INFO: Service pack minor: 0 00:03.432: INFO: Service pack name: Service Pack 1 00:03.463: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.463: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.494: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.494: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.525: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.541: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.557: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.572: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:03.619: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:08.486: INFO: Waiting for 0 prerequisite downloads. 00:09.188: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:09.219: INFO: Waiting for 0 language pack downloads. 00:09.235: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:09.297: INFO: No reboot logic message NrApiStart(0), lParam=0x004b2ab0 returned 0x00000000. 00:09.687: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:09.703: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:09.719: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1498D.tmp\IE11-neutral.Downloaded.cab 00:09.750: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1498D.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:09.859: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:09.875: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:09.906: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:09.921: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:09.937: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:09.953: INFO: Waiting for Active Setup to complete. 00:09.999: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:17.909: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 00:17.955: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:17.971: INFO: SQM Upload returned 403 00:22.979: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1498D.tmp 00:23.041: INFO: Unable to remove directory C:\Windows\TEMP\IE1498D.tmp, marking for deletion on reboot. 00:23.072: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.062: Started: 2017/07/06 (Y/M/D) 16:06:31.283 (local) 00:00.078: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.094: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.125: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.140: INFO: Previous version of Internet Explorer: 8.0.7601.17514 00:00.156: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.187: INFO: ...and 11.1.0.0... 00:00.203: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.218: INFO: iexplore.exe version check success. Install can proceed. 00:00.250: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.265: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.296: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.312: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.437: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.499: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1271F.tmp\IE11_x86_zh-TW.cab. 00:00.515: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.593: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1271F.tmp\Spelling_en.msu. 00:00.624: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.686: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1271F.tmp\Hyphenation_en.msu. 00:00.702: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.028: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.122: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1271F.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1271F.tmp\IE11-support\HardwareBlockingList.xml" 00:03.042: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.073: INFO: Hardware support check succeeded. Installation will continue. 00:03.104: INFO: Windows 7 operating system detected. 00:03.120: INFO: Service pack major: 1 00:03.151: INFO: Service pack minor: 0 00:03.182: INFO: Service pack name: Service Pack 1 00:03.260: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.292: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.307: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.354: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.385: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.401: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.432: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.557: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:03.635: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:04.898: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:43.743: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:44.008: ERROR: Unable to include IESetup Prerequisite Pack: C:\Windows\TEMP\IE2F4B.tmp\Windows6.1-KB2729094-v2-x86.cab, Error: 0x00000003 (3). IE Setup Language pack discarded: C:\Windows\TEMP\IE1271F.tmp\KB2729094_x86.MSU 00:44.242: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258384 -> KB2729094_x86.MSU. 00:44.304: INFO: Waiting for 1 prerequisite downloads. 00:45.989: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites. 00:46.363: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1271F.tmp\KB2729094\Windows6.1-KB2729094-v2-x86.cab /quiet /norestart 00:48.204: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:48.235: ERROR: Error installing prerequisite file (C:\Windows\TEMP\IE1271F.tmp\KB2729094_x86.MSU): 0x00000005 (5) 00:48.313: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:51.886: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299206' 00:51.964: INFO: Setup exit code: 0x00009C57 (40023) - Prerequisites failed to install. 00:52.151: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:52.229: INFO: SQM Upload returned 403 00:53.602: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1271F.tmp 01:22.790: INFO: Unable to remove directory C:\Windows\TEMP\IE1271F.tmp\IE11-support, marking for deletion on reboot. 01:22.837: INFO: Unable to remove directory C:\Windows\TEMP\IE1271F.tmp, marking for deletion on reboot. 01:22.868: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.031: Started: 2017/07/06 (Y/M/D) 16:13:41.348 (local) 00:00.047: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.062: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.094: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.140: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.172: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.187: INFO: ...and 11.1.0.0... 00:00.203: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.218: INFO: iexplore.exe version check success. Install can proceed. 00:00.234: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.250: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.281: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.296: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.437: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.546: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1DD34.tmp\IE11_x86_zh-TW.cab. 00:00.562: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.640: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1DD34.tmp\Spelling_en.msu. 00:00.655: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.718: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1DD34.tmp\Hyphenation_en.msu. 00:00.733: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.137: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.293: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1DD34.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1DD34.tmp\IE11-support\HardwareBlockingList.xml" 00:03.432: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.448: INFO: Hardware support check succeeded. Installation will continue. 00:03.463: INFO: Windows 7 operating system detected. 00:03.479: INFO: Service pack major: 1 00:03.494: INFO: Service pack minor: 0 00:03.510: INFO: Service pack name: Service Pack 1 00:03.604: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.619: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.650: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.697: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.713: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.744: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.760: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.869: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:03.947: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:04.649: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:44.039: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:44.445: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258384 -> KB2729094_x86.MSU. 00:44.523: INFO: Waiting for 1 prerequisite downloads. 00:46.130: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites. 00:46.676: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1DD34.tmp\KB2729094\Windows6.1-KB2729094-v2-x86.cab /quiet /norestart 00:49.047: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:49.109: ERROR: Error installing prerequisite file (C:\Windows\TEMP\IE1DD34.tmp\KB2729094_x86.MSU): 0x00000005 (5) 00:49.172: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:53.945: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299206' 00:53.961: INFO: Setup exit code: 0x00009C57 (40023) - Prerequisites failed to install. 00:54.460: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:54.507: INFO: SQM Upload returned 403 00:55.505: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1DD34.tmp 01:16.004: INFO: Unable to remove directory C:\Windows\TEMP\IE1DD34.tmp\IE11-support, marking for deletion on reboot. 01:16.051: INFO: Unable to remove directory C:\Windows\TEMP\IE1DD34.tmp, marking for deletion on reboot. 01:16.082: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.062: Started: 2017/07/06 (Y/M/D) 16:17:22.197 (local) 00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.187: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-en-us.exe" 00:00.281: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.327: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.390: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.421: INFO: ...and 11.1.0.0... 00:00.468: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.515: INFO: iexplore.exe version check success. Install can proceed. 00:00.561: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.593: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.624: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.686: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:01.201: ERROR: Failed to extract a language pack for a non-english OS. 00:01.248: INFO: This is an English only package, so installation will continue on this non-English OS. 00:01.279: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.373: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE13B5A.tmp\Spelling_en.msu. 00:01.388: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.466: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE13B5A.tmp\Hyphenation_en.msu. 00:01.482: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:01.513: ERROR: === FindResource (6128,"IE11-support.cab") failed with 0x717 00:01.560: INFO: Trying to extract ID: 6128 (1033) as "IE11-support.cab" 00:02.106: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:02.792: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.870: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE13B5A.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE13B5A.tmp\IE11-support\HardwareBlockingList.xml" 00:03.089: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.120: INFO: Hardware support check succeeded. Installation will continue. 00:03.135: INFO: Windows 7 operating system detected. 00:03.151: INFO: Service pack major: 1 00:03.167: INFO: Service pack minor: 0 00:03.182: INFO: Service pack name: Service Pack 1 00:03.198: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.213: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.229: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.260: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.276: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.291: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.307: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.323: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:03.354: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:07.348: INFO: Download for zh-TW IE11_x86 pack initiated. Downloading http://download.microsoft.com/download/8/E/2/8E2D5B2D-6C24-43A9-AFFD-9D1B5DBDA557/zh-tw/x86fre/Win6.1/cab/Windows6.1-KB2841134-x86.cab -> C:\Windows\TEMP\IE13B5A.tmp\IE11_x86_zh-TW.cab. 00:07.379: INFO: Waiting for 0 prerequisite downloads. 00:07.972: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:08.003: INFO: Waiting for 1 language pack downloads. 00:08.065: INFO: Language pack downloads completed. (exit code = 0x00000000 (0)). 00:08.096: INFO: No reboot logic message NrApiStart(0), lParam=0x00522890 returned 0x00000000. 00:08.767: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:08.861: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:08.876: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE13B5A.tmp\IE11-neutral.Downloaded.cab 00:08.892: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE13B5A.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:09.079: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:09.110: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:09.126: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:09.142: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:09.188: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:09.204: INFO: Waiting for Active Setup to complete. 00:09.220: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:14.243: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:19.266: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:24.289: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:29.312: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:34.367: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:38.095: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 00:38.127: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:38.158: INFO: SQM Upload returned 403 00:38.969: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE13B5A.tmp 00:39.031: INFO: Unable to remove directory C:\Windows\TEMP\IE13B5A.tmp, marking for deletion on reboot. 00:39.078: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.062: Started: 2017/07/06 (Y/M/D) 16:18:48.213 (local) 00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.140: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.172: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.203: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.250: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.281: INFO: ...and 11.1.0.0... 00:00.312: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.343: INFO: iexplore.exe version check success. Install can proceed. 00:00.374: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.406: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.452: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.484: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:01.045: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:01.123: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE18B0F.tmp\IE11_x86_zh-TW.cab. 00:01.154: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.232: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18B0F.tmp\Spelling_en.msu. 00:01.264: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.326: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18B0F.tmp\Hyphenation_en.msu. 00:01.357: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:01.888: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:02.496: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.590: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18B0F.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18B0F.tmp\IE11-support\HardwareBlockingList.xml" 00:02.824: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:02.855: INFO: Hardware support check succeeded. Installation will continue. 00:02.870: INFO: Windows 7 operating system detected. 00:02.886: INFO: Service pack major: 1 00:02.902: INFO: Service pack minor: 0 00:02.917: INFO: Service pack name: Service Pack 1 00:02.933: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:02.948: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:02.964: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:02.995: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.011: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.042: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.058: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.073: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:03.089: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:07.020: INFO: Waiting for 0 prerequisite downloads. 00:07.660: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:07.675: INFO: Waiting for 0 language pack downloads. 00:07.706: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:07.738: INFO: No reboot logic message NrApiStart(0), lParam=0x00202890 returned 0x00000000. 00:08.221: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:08.237: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:08.252: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE18B0F.tmp\IE11-neutral.Downloaded.cab 00:08.284: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18B0F.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:08.424: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:08.440: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:08.471: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:08.502: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:08.518: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:08.549: INFO: Waiting for Active Setup to complete. 00:08.564: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:13.603: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:18.627: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:23.634: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:28.657: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:33.712: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:44.726: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 00:44.788: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:44.819: INFO: SQM Upload returned 403 00:45.630: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18B0F.tmp 00:45.708: INFO: Unable to remove directory C:\Windows\TEMP\IE18B0F.tmp, marking for deletion on reboot. 00:45.740: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.062: Started: 2017/07/06 (Y/M/D) 16:23:33.003 (local) 00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.140: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-en-us.exe" 00:00.187: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.234: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.312: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.358: INFO: ...and 11.1.0.0... 00:00.390: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.421: INFO: iexplore.exe version check success. Install can proceed. 00:00.468: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.499: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.530: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.577: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:01.138: ERROR: Failed to extract a language pack for a non-english OS. 00:01.170: INFO: This is an English only package, so installation will continue on this non-English OS. 00:01.201: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.294: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1E38A.tmp\Spelling_en.msu. 00:01.326: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.404: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1E38A.tmp\Hyphenation_en.msu. 00:01.419: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:01.450: ERROR: === FindResource (6128,"IE11-support.cab") failed with 0x717 00:01.482: INFO: Trying to extract ID: 6128 (1033) as "IE11-support.cab" 00:02.028: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:02.698: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.776: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1E38A.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1E38A.tmp\IE11-support\HardwareBlockingList.xml" 00:03.010: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.010: INFO: Hardware support check succeeded. Installation will continue. 00:03.042: INFO: Windows 7 operating system detected. 00:03.057: INFO: Service pack major: 1 00:03.073: INFO: Service pack minor: 0 00:03.104: INFO: Service pack name: Service Pack 1 00:03.120: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.151: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.166: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.182: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.213: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.229: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.244: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.276: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:03.291: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:07.113: INFO: Download for zh-TW IE11_x86 pack initiated. Downloading http://download.microsoft.com/download/8/E/2/8E2D5B2D-6C24-43A9-AFFD-9D1B5DBDA557/zh-tw/x86fre/Win6.1/cab/Windows6.1-KB2841134-x86.cab -> C:\Windows\TEMP\IE1E38A.tmp\IE11_x86_zh-TW.cab. 00:07.129: INFO: Waiting for 0 prerequisite downloads. 00:07.737: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:07.769: INFO: Waiting for 1 language pack downloads. 00:07.784: INFO: Language pack downloads completed. (exit code = 0x00000000 (0)). 00:07.847: INFO: No reboot logic message NrApiStart(0), lParam=0x02162ab0 returned 0x00000000. 00:08.393: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:08.408: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:08.439: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1E38A.tmp\IE11-neutral.Downloaded.cab 00:08.471: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E38A.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:08.611: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:08.627: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:08.642: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:08.673: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:08.689: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:08.705: INFO: Waiting for Active Setup to complete. 00:08.736: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:13.759: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:18.782: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:23.805: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:28.829: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:33.883: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:38.126: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 00:38.157: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:38.189: INFO: SQM Upload returned 403 00:39.156: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1E38A.tmp 00:39.250: INFO: Unable to remove directory C:\Windows\TEMP\IE1E38A.tmp, marking for deletion on reboot. 00:39.296: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.016: Started: 2017/07/06 (Y/M/D) 17:08:05.833 (local) 00:00.047: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.062: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.078: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.140: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.172: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.187: INFO: ...and 11.1.0.0... 00:00.203: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.234: INFO: iexplore.exe version check success. Install can proceed. 00:00.250: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.281: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.312: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.343: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.468: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.530: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1D789.tmp\IE11_x86_zh-TW.cab. 00:00.562: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.624: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1D789.tmp\Spelling_en.msu. 00:00.655: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.718: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1D789.tmp\Hyphenation_en.msu. 00:00.749: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.090: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.184: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1D789.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1D789.tmp\IE11-support\HardwareBlockingList.xml" 00:03.884: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.916: INFO: Hardware support check succeeded. Installation will continue. 00:03.947: INFO: Windows 7 operating system detected. 00:03.962: INFO: Service pack major: 1 00:03.978: INFO: Service pack minor: 0 00:03.994: INFO: Service pack name: Service Pack 1 00:04.072: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:04.103: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:04.119: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:04.165: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:04.197: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:04.212: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:04.275: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:04.290: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:04.618: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23761 >= 6.1.7601.22444 (True) 00:04.727: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:38.595: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258384 -> KB2729094_x86.MSU. 00:38.751: INFO: Waiting for 1 prerequisite downloads. 00:39.734: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites. 00:39.999: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1D789.tmp\KB2729094\Windows6.1-KB2729094-v2-x86.cab /quiet /norestart 00:41.028: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:41.044: ERROR: Error installing prerequisite file (C:\Windows\TEMP\IE1D789.tmp\KB2729094_x86.MSU): 0x00000005 (5) 00:41.091: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:46.941: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299206' 00:46.956: INFO: Setup exit code: 0x00009C57 (40023) - Prerequisites failed to install. 00:48.142: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:48.220: INFO: SQM Upload returned 403 00:49.265: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1D789.tmp 00:49.390: INFO: Unable to remove directory C:\Windows\TEMP\IE1D789.tmp, marking for deletion on reboot. 00:49.515: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.031: Started: 2017/07/21 (Y/M/D) 14:44:56.396 (local) 00:00.047: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.062: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.078: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.125: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.140: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.156: INFO: ...and 11.1.0.0... 00:00.172: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.172: INFO: iexplore.exe version check success. Install can proceed. 00:00.187: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.187: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.218: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.234: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.359: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.421: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1E780.tmp\IE11_x86_zh-TW.cab. 00:00.452: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.515: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1E780.tmp\Spelling_en.msu. 00:00.546: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.608: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1E780.tmp\Hyphenation_en.msu. 00:00.640: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:01.841: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.059: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1E780.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1E780.tmp\IE11-support\HardwareBlockingList.xml" 00:03.167: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.183: INFO: Hardware support check succeeded. Installation will continue. 00:03.198: INFO: Windows 7 operating system detected. 00:03.214: INFO: Service pack major: 1 00:03.229: INFO: Service pack minor: 0 00:03.245: INFO: Service pack name: Service Pack 1 00:03.354: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.401: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.432: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.463: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.479: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.510: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.526: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.651: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23821 >= 6.1.7601.22444 (True) 00:03.713: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:04.711: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:43.868: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:44.554: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258384 -> KB2729094_x86.MSU. 00:44.601: INFO: Waiting for 1 prerequisite downloads. 00:46.754: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites. 00:47.237: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E780.tmp\KB2729094\Windows6.1-KB2729094-v2-x86.cab /quiet /norestart 00:48.657: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:48.704: ERROR: Error installing prerequisite file (C:\Windows\TEMP\IE1E780.tmp\KB2729094_x86.MSU): 0x00000005 (5) 00:48.782: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:55.178: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299206' 00:55.287: INFO: Setup exit code: 0x00009C57 (40023) - Prerequisites failed to install. 00:56.270: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:56.660: INFO: SQM Upload returned 403 00:57.486: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1E780.tmp 01:19.717: INFO: Unable to remove directory C:\Windows\TEMP\IE1E780.tmp\IE11-support, marking for deletion on reboot. 01:19.763: INFO: Unable to remove directory C:\Windows\TEMP\IE1E780.tmp, marking for deletion on reboot. 01:19.795: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.062: Started: 2017/07/21 (Y/M/D) 14:58:04.265 (local) 00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.140: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.187: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.265: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.312: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.374: INFO: ...and 11.1.0.0... 00:00.421: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.468: INFO: iexplore.exe version check success. Install can proceed. 00:00.530: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.546: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.593: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.639: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:01.139: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:01.217: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1ED89.tmp\IE11_x86_zh-TW.cab. 00:01.263: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.357: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1ED89.tmp\Spelling_en.msu. 00:01.388: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.497: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1ED89.tmp\Hyphenation_en.msu. 00:01.529: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.340: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:02.870: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.948: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1ED89.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1ED89.tmp\IE11-support\HardwareBlockingList.xml" 00:03.525: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:03.557: INFO: Hardware support check succeeded. Installation will continue. 00:03.572: INFO: Windows 7 operating system detected. 00:03.588: INFO: Service pack major: 1 00:03.603: INFO: Service pack minor: 0 00:03.619: INFO: Service pack name: Service Pack 1 00:03.635: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:03.650: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:03.666: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:03.697: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:03.759: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:03.775: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:03.822: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:03.884: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23821 >= 6.1.7601.22444 (True) 00:03.947: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:07.893: INFO: Waiting for 0 prerequisite downloads. 00:08.517: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:08.549: INFO: Waiting for 0 language pack downloads. 00:08.564: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:08.611: INFO: No reboot logic message NrApiStart(0), lParam=0x00492ab0 returned 0x00000000. 00:09.578: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:09.594: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:09.609: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1ED89.tmp\IE11-neutral.Downloaded.cab 00:09.672: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1ED89.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:09.968: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:09.999: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:10.015: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:10.031: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:10.077: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:10.093: INFO: Waiting for Active Setup to complete. 00:10.109: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:15.116: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:20.139: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:25.163: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:30.202: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:35.287: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 00:42.962: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 00:43.025: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 00:43.056: INFO: SQM Upload returned 403 00:43.883: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1ED89.tmp 00:43.945: INFO: Unable to remove directory C:\Windows\TEMP\IE1ED89.tmp, marking for deletion on reboot. 00:43.992: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.046: Started: 2017/07/21 (Y/M/D) 15:33:51.096 (local) 00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.078: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.093: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.109: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.124: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.156: INFO: ...and 11.1.0.0... 00:00.171: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.187: INFO: iexplore.exe version check success. Install can proceed. 00:00.202: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.218: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.249: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.265: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.390: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.468: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1AE29.tmp\IE11_x86_zh-TW.cab. 00:00.483: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.577: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AE29.tmp\Spelling_en.msu. 00:00.592: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.655: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AE29.tmp\Hyphenation_en.msu. 00:00.670: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:03.978: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:05.226: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:05.288: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1AE29.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AE29.tmp\IE11-support\HardwareBlockingList.xml" 00:06.567: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:06.583: INFO: Hardware support check succeeded. Installation will continue. 00:06.630: INFO: Windows 7 operating system detected. 00:06.645: INFO: Service pack major: 1 00:06.661: INFO: Service pack minor: 0 00:06.676: INFO: Service pack name: Service Pack 1 00:06.770: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:06.801: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:06.864: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:06.895: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:06.926: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:06.942: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:06.973: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:07.066: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23821 >= 6.1.7601.22444 (True) 00:07.129: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:44.943: INFO: Waiting for 0 prerequisite downloads. 00:45.864: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:45.895: INFO: Waiting for 0 language pack downloads. 00:45.911: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:45.958: INFO: No reboot logic message NrApiStart(0), lParam=0x00222ab0 returned 0x00000000. 00:46.769: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:46.784: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:46.800: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1AE29.tmp\IE11-neutral.Downloaded.cab 00:46.956: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AE29.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:47.471: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:47.486: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:47.518: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:47.533: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:47.580: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:47.611: INFO: Waiting for Active Setup to complete. 00:47.627: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:52.650: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:57.673: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 01:02.696: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 01:07.720: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 01:12.790: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 01:22.431: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 01:22.509: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 01:22.540: INFO: SQM Upload returned 403 01:23.460: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1AE29.tmp 01:23.538: INFO: Unable to remove directory C:\Windows\TEMP\IE1AE29.tmp, marking for deletion on reboot. 01:23.601: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.047: Started: 2017/07/21 (Y/M/D) 16:06:32.076 (local) 00:00.078: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.093: Command line: "C:\Users\ma7878\Downloads\IE11-Windows6.1-x86-zh-tw.exe" 00:00.109: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.140: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.171: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.171: INFO: ...and 11.1.0.0... 00:00.203: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.218: INFO: iexplore.exe version check success. Install can proceed. 00:00.249: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.265: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.281: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.312: INFO: Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab" 00:00.515: INFO: Trying to extract ID: 6010 (1028) as "IE11_x86_zh-TW.cab" 00:00.608: INFO: Extracted zh-TW language pack to C:\Windows\TEMP\IE1161E.tmp\IE11_x86_zh-TW.cab. 00:00.624: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.717: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1161E.tmp\Spelling_en.msu. 00:00.795: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.889: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1161E.tmp\Hyphenation_en.msu. 00:00.920: INFO: Trying to extract ID: 6128 (1028) as "IE11-support.cab" 00:02.511: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:02.808: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1161E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1161E.tmp\IE11-support\HardwareBlockingList.xml" 00:05.039: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:05.070: INFO: Hardware support check succeeded. Installation will continue. 00:05.117: INFO: Windows 7 operating system detected. 00:05.148: INFO: Service pack major: 1 00:05.163: INFO: Service pack minor: 0 00:05.195: INFO: Service pack name: Service Pack 1 00:05.257: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:05.975: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:06.053: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:06.099: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23807 >= 6.1.7601.21863 (True) 00:06.271: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True) 00:06.302: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True) 00:06.349: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:06.396: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:06.614: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23821 >= 6.1.7601.22444 (True) 00:06.708: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:41.278: INFO: Waiting for 0 prerequisite downloads. 00:42.182: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 00:42.214: INFO: Waiting for 0 language pack downloads. 00:42.229: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 00:42.276: INFO: No reboot logic message NrApiStart(0), lParam=0x002f2ab0 returned 0x00000000. 00:43.477: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 00:43.508: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 00:43.524: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1161E.tmp\IE11-neutral.Downloaded.cab 00:43.633: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1161E.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 00:44.117: INFO: Process exit code 0x00000005 (5) [Access is denied. ] 00:44.132: ERROR: Neutral package installation failed (exit code = 0x00000005 (5)). 00:44.195: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 00:44.210: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 00:44.273: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 00:44.288: INFO: Waiting for Active Setup to complete. 00:44.304: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:49.327: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:54.351: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 00:59.374: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 01:04.397: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 01:09.436: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 03:02.412: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 03:02.474: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 03:02.521: INFO: SQM Upload returned 403 03:03.348: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1161E.tmp 03:03.410: INFO: Unable to remove directory C:\Windows\TEMP\IE1161E.tmp, marking for deletion on reboot. 03:03.457: INFO: Released Internet Explorer Installer Mutex